Terms & Conditions

Terms & Conditions of Booking

1. Fitness Level:
You are physically fit for the course you have chosen and are able to swim.

2. Payment and booking details:
For our half and full day trips, payment in full is required at the time of booking. For our overnight adventures we ask for a 40% deposit at the time of booking and the full amount to be paid a minimum of 14 days before departure. Upon booking we will issue via email our booking form, which must be completed before departure. The information you provide in our booking form ensures that we can provide you with a safe and well managed experience that best suits your level.

Sea Kayaking gift vouchers are valid for one year from the date of purchase.

3. Cancellation on your part:

a. more than 30 days of your course date will be eligible for a full refund
b. within 30 days-14days of your course date will result in the cost of 40% of the course fee per person.
c. within 14 days of your course date will result in the cost of 100% of the course fee per person.
d. it is recommend that you take out cancellation and curtailment insurance should you need to cancel your booking.

4. Cancellation on our part weather : 

We may have to cancel a course at short notice if weather conditions are considered unsafe. Our team will make this decision, which will be mate in relation to excess wind and/or thunderstorms if considered a safety concern. We do not cancel for rain or wet weather. In the event of cancellation by us for the above reasons you will be offered a choice of a full refund or an alternative date for the course. We will always endeavour to contact you within 48 hours of suspected cancelations.

5. Cancellation on our part: Covid-19 

If government restrictions to suppress the coronavirus pandemic are put in place which affect your booking with us we will offer the re-assurance of a choice to postpone your trip to a future date or a full refund of your costs.

6. Instructor Insurance:
Kayak Summer Isles instructors are members of the Scottish Canoe Association and are covered for Third Party Coaching indemnity and Public Liability Insurance to the value of £10,000,000.

7. Participant Insurance:
Course participants are responsible for arranging their own insurance cover before engaging in any sporting activity to ensure that if meets their requirements. We strongly advise you to take out appropriate accident and cancellation insurance at the time of your booking

8. Cancellation throughout course:
If you are unable to carry on during a course and cancel or leave, for reasons of fitness, minor injury or any other personal choice where we are not responsible, this falls under our cancellation policy in sections 3 and 4.

9. Personal Responsibility: 
Participants must accept that within the outdoor environment there are inherent risks present which we are unable to control. By taking part in any outdoor activity you must accept a certain level of personal responsibility for your actions, and awareness of the environment & others around you.

10. Privacy and Data Protection:
The information submitted in this form is stored electronically and is not shared with anyone else outside of Kayak Summer Isles. It’s only used in relation to your sea kayaking experience with us in order to ensure your safety and comfort. During the booking process your email address is used to confirm your booking and give you information that you need about your sea kayaking experience. From time to time we may also send out newsletters to let you know what we’re up to as well as information on our trips, we will always ask if you are happy for us to do this upon booking. We also ask if you’re happy for us to take photos of your kayaking experience and possibly use these for advertising purposes (website, social media, electronic newsletters). You can withdraw consent at any time. If you receive our email newsletters, there is an unsubscribe option at the bottom of every mailing. To withdraw consent for your photographs to be used, please let us know by using our email form.